The musty smell in the room detracted from our stay, but we really enjoyed the delicious breakfast options including scrambled eggs and waffles.

Excellent hotel with great amenities like free wi-fi, a fitness centre, and 24-hour reception. The staff helped me find my lost ID quickly, and everyone is friendly. I highly recommend this hotel for a pleasant stay.

Very friendly staff and clean rooms made my time here enjoyable. However, the hotel is in dire need of an update, with some aspects a bit grubby and a few amenities underwhelming. Breakfast was good, though they could improve on providing clearer information during check-in.

The hotel's warm, inviting atmosphere was complemented by easy access to friendly staff, who made every effort to ensure guests felt welcomed. I particularly appreciated the spacious lobby that offered great seating for lounging.

More comfortable and accessible seating in common areas.

The room felt clean, and the breakfast spread had a good variety. The pool area needs maintenance, and the noise from the hallways made it hard to sleep. Great local options for fishing nearby.

The hotel's warm, inviting atmosphere was complemented by helpful staff who made me feel welcomed. The accessible layout enabled easy movement around the premises, and the cozy decor added comfort to my stay during my visit.

Update and maintain the furnishings throughout the hotel.

We had a lovely stay at this hotel. The indoor pool was perfect for my granddaughter to enjoy, and it was great to unwind after a long day of exploring the area. The staff was accommodating and the breakfast spread was satisfying.

My wife says that the room cleanliness could be improved. A little more attention to detail, especially with cleaning, would make it much better for families with kids.

The hotel provided a seamless check-in experience and the King Suite I stayed in was very spacious and well-appointed. The amenities, such as the 24-hour coffee station and the indoor pool, added to the overall convenience of my stay. The breakfast exceeded expectations with a variety of options like eggs, meats, and a waffle station, which made mornings enjoyable.

Room cleaning was inconsistent during my stay.

This place definitely shows its age. the building feels dated, and the furnishings could use some serious updating to match modern standards. I noticed multiple spots of water damage throughout the hotel, and the pool area could use better cleaning. there’s a dark gray film clinging to the edges. Parking lots weren’t adequately cleared or salted, resulting in some treacherous patches of ice. Additionally, during peak times there were issues with hot water availability that can be quite annoying.

My stay was a refreshing escape compared to my previous visit in watertown. The comfortable king room exceeded my expectations. I loved the breakfast options, especially the fresh pastries and variety of juices.

the pool water was cloudy and uninviting.

Spent a wonderful weekend here and loved the spacious room with a comfy bed. The leisure room was perfect for unwinding after our adventures, and the breakfast spread was a tasty treat. Only downside was the lobby could be cooler, but overall, it was a great spot to relax! 😊

stayed at best western and had a nice experience. the king room was decent-sized and very comfy. the included breakfast was good but could have used more variety on the second day. check-in was a breeze, which was a great start to the stay.

Breakfast was great, but room cleaning was missed during our stay and that was disappointing.